Workday Rising Attendee Portal

Broadcast Channel Evolution

Problem
The live broadcast originally appeared by swapping the homepage hero with a player. As the event scaled—with simultaneous livestreams, segments, and breakout sessions—attendees struggled to understand what was airing, when it was happening, or how it connected to the rest of the program.

Initial Solution (2023-2024)
The broadcast experience moved into its own page, and I defined how that end-to-end flow would work for attendees.

To make pre-event planning easier, I designed a time-based schedule that surfaced the entire broadcast lineup with quick ways to save sessions. The tabbed layout shown here wasn’t feasible the prior year—when we relied on anchored jump links—so this structure introduced a much clearer, more scalable way to preview livestream content in advance.

We used an existing card component to support favoriting and agenda-building. It came with limitations, but it ensured stability and predictable behavior under deadlines and live-event constraints.

Several early concepts weren’t technically viable given how the platform handled live data. I partnered with engineering to validate feasibility, refine the direction, and land on patterns that would stay reliable at peak traffic.

Live Experience
Once the event went live, the Broadcast page became the central place attendees watched and tracked programming. The player sat at the top, with a real-time schedule below showing what was live, what had finished, and what was coming next.

Because the tabbed layout wasn’t feasible on this page, I introduced quick-access modals for checking the previous and next day’s schedules. This replaced the previous year’s link out to the guide and let attendees navigate days without leaving the broadcast.

I also created wireflows that mapped expected behaviors across states, days, and transitions so engineering had a clear blueprint for implementation.

Evolution Over Time (2025)
As the portal matured, we intentionally retired the pre-event broadcast schedule to streamline discovery through the enhanced session catalog and keep the broadcast experience centered on a single page. I maintained the quick-access day-to-day modals so attendees could still look ahead or revisit earlier sessions without leaving the broadcast, and refined visual details to align with evolving brand and platform updates.

The broadcast page kept its familiar structure—player + schedule—while gaining improvements that clarified navigation and real-time state changes as programming continued to grow.

Outcome
The broadcast experience evolved from a temporary homepage takeover into a stable, state-aware system that supported the scale of a global event. Attendees could preview content early, stay oriented during live moments, and navigate the program with less friction. Over time, the solution became clearer, more focused, and easier to extend without recreating core patterns each year.

System over one-offs

Problem:
Before I joined, the portal was being rebuilt year to year through one-off layouts and quick fixes. It worked short-term but created inconsistency and made the overall experience harder to maintain as the event grew.

Solution:
I shifted the approach from individual screens to a small set of reusable layouts and interaction patterns that could flex across content types and event phases.

Outcome:
Feature development became faster and more predictable, the experience became more consistent, and the portal could grow year over year without constant rework. The system created a foundation that supported iteration instead of reinventing the UI each cycle.

Session Catalog clarity at scale

Problem:
As the program grew, the session catalog became harder to navigate. Different attendee groups had different access rules and priorities, tracks weren’t always clear, and livestream availability was easy to miss—making it difficult for people to quickly identify sessions that matched their needs.

Solution:
I worked with client leads to simplify how relevance and access were communicated.

This included introducing a clear color-coded pill system for track type, access level, and livestream status, along with lightweight UI prompts that helped free attendees understand when premium sessions were available to them.

Outcome:
The catalog became easier to scan, clearer across access levels, and more supportive of varied attendee types. People could identify the right sessions faster and build schedules with more confidence, even as content volume continued to grow.

Personalization enhancements

Problem:
Multiple personalization features were being introduced, and the portal needed to absorb them without becoming more complicated.

Solution:
I defined the UI and interaction patterns for these features and collaborated with engineering and third-party vendors to ensure everything fit the platform’s constraints and worked cohesively within the existing system.

Outcome:
The portal gained flexible, relevant personalization tools without increasing complexity or fragmenting the experience.

Registration Interface redesign

Problem:
The registration landing page felt dated and out of step with the rest of the portal, making package options harder to understand at a glance.

Solution:
I refreshed the visual design and hierarchy to align with the updated brand and make the information easier to scan and compare.

Outcome:
The page became clearer, more modern, and more confidence-building—giving attendees a smoother first step into the event.